At Furritory Shop ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal data of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit furritory.com or purchase products from our online store.
1. Information We Collect
We collect personal information that you voluntarily provide to us when placing an order, subscribing to our newsletter, or contacting customer support:
- Contact Information: Name, email address, phone number, shipping address, and billing address.
- Payment Details: Payment card numbers, expiration dates, and security codes processed securely via 256-bit SSL encrypted third-party payment gateways (Stripe / PayPal). Furritory does not store raw credit card numbers.
- Account Credentials: Username, password, and order history.
2. How We Use Your Data
We use the collected information for the following legitimate business purposes:
- To process, fulfill, and deliver your orders.
- To send transaction receipts, tracking updates, and customer service communications.
- To send member-only promotional emails and pet care tips (you may unsubscribe at any time).
- To prevent fraudulent transactions and maintain site security.
3. Third-Party Service Providers
We do not sell, trade, or rent your personal information to third parties. We share data only with trusted service partners required for order fulfillment (e.g., shipping carriers, payment processors, and hosting providers) who comply strictly with data privacy laws.
4. Your CCPA & GDPR Rights
Depending on your location, you have the right to access, request a copy of, correct, or request deletion of your personal data stored by Furritory. To exercise your rights, please contact our Data Protection Officer at privacy@furritory.com.